Shipping policy

1. Delivery Area
Rseuisx ships to the contiguous 48 U.S. states only.

We do not ship to Alaska, Hawaii, Washington, D.C., Puerto Rico, other U.S. territories, APO/FPO/DPO addresses, or international destinations.

2. Standard Shipping Cost
Standard shipping: $0.
Free standard shipping applies to all eligible orders, with no minimum order value. Any applicable sales tax is shown separately at checkout.

3. Processing and Delivery Times
Order processing: 1-2 business days.
Transit after shipment: 3-7 business days.
Estimated total delivery: 4-9 business days after order and payment confirmation.

Business days are Monday-Friday, excluding U.S. federal holidays. Orders confirmed on weekends or holidays begin processing on the next business day.

Our order support and processing hours are Monday-Friday, 9:00 AM-6:00 PM (UTC-5). We are closed on Saturdays, Sundays and U.S. federal holidays.

4. Carriers
Orders may ship through USPS, DHL, UPS or FedEx. The carrier is selected according to the destination and shipping service available for the order.

5. Tracking
We send shipment information and a tracking number to the email address used at checkout. Tracking activity generally becomes visible within 24-48 hours after shipment confirmation. A newly created tracking number may not show movement until the carrier scans the package.

If tracking has not updated after 48 hours, contact info@rseuisx.com with your order number.

6. Delays
Delivery times are estimates and may be affected by weather, carrier interruptions or other delays. If we cannot ship within our stated processing period, we will contact you with an updated shipment date, if available, and offer the option to agree to the delay or cancel for a full refund. We will not treat silence as agreement to an indefinite delay.

7. Address Changes
Check your shipping address before submitting an order. Request corrections or cancellation within 24 hours by emailing info@rseuisx.com. We will help where possible, but a change may not be available after shipment. Any proposed additional charge must be disclosed and agreed before it is incurred.

8. Missing, Damaged or Incorrect Deliveries
If tracking shows delivery but you cannot locate the package, check the delivery location and contact us. We will help investigate with the carrier. A delivery scan alone does not automatically close your claim.

Please report visible damage, quality problems or an incorrect item within 3 days after delivery, with your order number and relevant photos if available. This helps us investigate promptly; it does not shorten the 30-day return request period or remove rights for defects discovered later.

If a shipment is confirmed lost or cannot be delivered because of an error on our side, we will arrange a refund or another resolution agreed with you. You do not need to resolve the claim with the carrier on your own.

9. Contact
Rseuisx
Operated by RSEUISX INC
Website: https://rseuisx.com
Email: info@rseuisx.com
Phone: +1 (775) 471-2869
Address: 6009 SWITZER CV, OCEAN SPRINGS, MS 39564, United States
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays